Master cobblers serving Castle Rock & the south Denver metro Mon–Fri 9am–6pm · Sat 9am–3pm · (720) 499-9302
Home › Terms & Conditions

Terms & Conditions

The terms that apply to repair work carried out by Queenievaro Co.

Last updated: January 2026

Estimates

All estimates are given after inspection and are valid for 30 days. If hidden damage is discovered once work begins, we will stop and contact you before proceeding or incurring further cost.

Payment

Payment is due on collection. We accept cash and all major credit and debit cards. Deposits may be requested for special-order materials.

Collection and abandoned items

Items should be collected within 90 days of the completion notice. After 180 days, uncollected items may be disposed of in accordance with Colorado law, and any outstanding charges remain payable.

Workmanship

We warrant our labour and materials for 90 days from collection against defects in workmanship. The warranty does not cover ordinary wear, misuse, damage caused after collection, or failure of components we did not replace.

Limitations

Leather, dyes and vintage materials vary. We cannot guarantee exact colour matches, complete stain removal, or that aged materials will survive disassembly. Where a repair carries risk, we tell you before starting, and proceeding is at your discretion.

Liability

Our liability for any item is limited to the cost of the repair performed. Please tell us if an item has exceptional value so we can handle and store it accordingly.

Website use

Content on this website is provided for general information. Care guidance is offered in good faith; results depend on materials and conditions we cannot inspect remotely.

Governing law

These terms are governed by the laws of the State of Colorado. Questions: info@queenievaroco.business, (720) 499-9302.

Call NowFree Quote